About Us

About Us

Our place in the region is to create a platform for voices to be heard and to create an intentional and welcoming community.

Collaboration is at the heart of everything we do.


Founded in September of 2016, Change Agency is a Pittsburgh-based social enterprise. We believe in changing who has agency by shifting the narrative and increasing access, opportunity, and visibility of underrepresented communities.

We work with municipal leaders, community-based organizations, institutions, and the business community to make sure our partners have a seat at the table. It is through these cross-sector partnerships and ownership-building strategies that we are implementing programs and elevating solutions that incorporate our welcoming policies and practices into government, business, and our community.

Learn more about our projects.

Meet our Team

Betty Cruz

Founder + All for All Project Director

Betty developed citywide initiatives for Pittsburgh Mayor William Peduto, managed major accounts for a national nonprofit dedicated to building playgrounds across the U.S., and supported public relations for global brands representing a wide range of industries. She has extensive experience in community outreach, communications, partnership-building, and program management – spanning nearly 20 years.

Contact Betty: betty@changeagency.world

Anna Shepperson

Project Manager

Anna is working to develop an inclusive future for immigrants and refugees in the Pittsburgh region. She holds a degree in cultural anthropology and electronic art from Carnegie Mellon University and has conducted research on women’s economic self-sufficiency in rural Bolivia. She returned to Pittsburgh from New York City in November 2016 to serve with Compass AmeriCorps as an English as a Second Language and Job Placement Specialist, and then as an All for All AmeriCorps VISTA. Anna joined the team as our first full-time employee August 2018.

Contact Anna: anna@changeagency.world

Kiya Keili

Health + Food Access Coordinator

Kiya is helping increase awareness and utilization of health and food access resources and services for immigrant communities. A recent graduate of Indiana University-Purdue University Indianapolis, Kiya holds a degree in Psychology where she was involved with the African Student Association and volunteered with various groups in the community. As an immigrant, Kiya wants to work to help make the lives of immigrants in the U.S. better.

Contact Kiya: kiya@changeagency.world

Dan Lampmann

Economic Development Coordinator

Dan has a B.A. in Communication and Rhetoric from the University of Pittsburgh. As a student, Dan worked as an Organizer for the Office of PittServes. There, he provided all undergraduates with civic engagement opportunities across Pittsburgh. After graduating, Dan served as a Heinz Fellow at Pitt’s Center for Urban Education. He worked as a para-educator, mentor, and tutor at University Preparatory at Margaret Milliones High School.

Contact Dan: dan@changeagency.world

Aurora Ortiz

Community Engagement Coordinator

Aurora is advancing community engagement efforts to build visibility for the strengths and experiences of our immigrant neighbors. Aurora has a B.A. in Psychology and Spanish from Wilson College in Chambersburg, PA, and has been shaped by her own immigrant story. Throughout college she worked with an afterschool tutoring program for children of migrant workers in Franklin County. She also interned with the Mental Health Association, an advocacy organization for equal treatment of people with mental illness.

Contact Aurora: aurora@changeagency.world

Clayton Lyons

Local Government Coordinator

Clayton is helping municipalities in our region learn about policies and practices they can adopt to build more welcoming communities. Recently graduated from the University of Pittsburgh with a BS in Neuroscience, Clayton plans to pursue a MD/MPH dual degree and wanted to spend his gap year gaining experience in local government and with the immigrant population to have a better idea of how to craft policy in the future. During his time at Pitt, he volunteered as an ESL tutor with Syrian refugees through the FORGE student organization.

Contact Clayton: clayton@changeagency.world

Jenna Geiman

Education Engagement Coordinator

Jenna is working to help educators and community partners better support immigrant students and English learners in the Pittsburgh area. This past year, they worked as a Heinz Fellow advocating for underrepresented students of color at Miller African-Centered Academy.

Contact Jenna: jenna@changeagency.world

Helping Build Capacity in Our Community

Thank You To Our Fiscal Sponsor