About Us

About Us

Our place in the region is to create a platform for voices to be heard and to create an intentional and welcoming community.

Collaboration is at the heart of everything we do.

Founded in September of 2016, Change Agency is a Pittsburgh-based social enterprise. We believe in changing who has agency by shifting the narrative and increasing access, opportunity, and visibility of underrepresented communities.

We work with municipal leaders, community-based organizations, institutions, and the business community to make sure our partners have a seat at the table. It is through these cross-sector partnerships and ownership-building strategies that we are implementing programs and elevating solutions that incorporate our welcoming policies and practices into government, business, and our community.

Learn more about our projects.

Meet our Team

Betty Cruz


Betty developed citywide initiatives for Pittsburgh Mayor William Peduto, managed major accounts for a national nonprofit dedicated to building playgrounds across the U.S., and supported public relations for global brands representing a wide range of industries. She has extensive experience in community outreach, communications, partnership-building, and program management – spanning nearly 20 years.

Contact Betty: betty@changeagency.world